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30-days return
Description
The ankle boot that goes with everything. Sleek and versatile with a standout front zip, this mid-heel boot takes you from workdays to weekends to dinners out — pairing timeless style with comfortable, walkable height.
A customer favorite that sells out quickly — grab your pair before they're gone!
Shipping
Free standard shipping on all orders within the United States. Orders are processed within 1–3 business days and delivered within 7–14 business days
Return
Not satisfied? You have 30 days from delivery to return your item. Items must be unworn, unused, and in their original packaging. Contact us at info@willow-maple.com to initiate your return.
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Customer service
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We're here to help — reach out anytime and we'll get back to you within 1–2 business days.
Frequently asked questions
What is the return policy?
You have 30 days from the date of delivery to return or exchange any item. Just make sure it's unworn, unused, and in its original packaging. Reach out to info@willow-maple.com to get started.
When will I get my order?
From the moment you place your order, expect your package within 7–14 business days. That includes 1–3 days of processing and 6–11 days of delivery via USPS.
How much does shipping cost?
Nothing. Shipping is on us for every order, no minimum required.
How do I track my order?
As soon as your order leaves our warehouse, you'll get an email with your tracking number. Use it directly on shipping company website to follow your package in real time.
Can I cancel or modify my order?
Got second thoughts? You have a 2-hour window after placing your order to cancel, as long as it hasn't shipped yet. Drop us an email at info@willow-maple.com with your order number and we'll take care of it
Do you offer exchanges?
Absolutely. If you received a defective or incorrect item, we'll send you a replacement free of charge. For size or color exchanges, simply place a new order and return the original item following our standard return process.
